CM
Courier Management-V16

Products Item Code: Courier Management-V16

UOM : Nos
Courier Management-V16
courier management

courier management

This system enables seamless management of courier data, parcel details, routing, tracking, and billing with automation at every stage. With real-time status updates, predefined routes, and comprehensive reports, it empowers businesses to deliver faster and manage operations with confidence.

Introduction

The Courier Management System provides an end-to-end solution for booking, tracking, dispatching, and delivering courier parcels with complete visibility. It simplifies parcel handling, routing, invoicing, insurance, and claims management—all in one unified platform. Designed to improve accuracy and speed, it helps courier businesses operate more efficiently and transparently.

Core Features

Courier Booking & Information

Book courier orders with details like courier type, reference number, commodity, parcel count, and more.

Parcel Dimensions

Add parcel dimensions such as length, width, height, volume, and weight for accurate billing and handling.

Routing Management

Manage routing details including distance, price, service type, and estimated delivery date with predefined routes.

Google Map Tracking

View courier routing paths and track locations on Google Maps with a single click.

Courier Status Tracking

Track parcel status using the courier tracking number with real-time status updates.

Email Notifications

Receive automatic email notifications whenever courier status changes—ensuring constant updates.

Invoice & Payment Status

Track invoice payment using a simple checkbox and manage courier receipts and shipping reports.

Courier Movement History

System automatically logs every movement stage of the courier for complete history tracking.

Third-Party Courier Handover

If the destination is unavailable, hand over couriers to third-party vendors and track them easily.

Admin Control Panel

Admins can manage all courier categories: pending, dispatched, delivered, and returned couriers.

Insurance & Claims

Easily manage courier insurance, claims, return processes, and all related invoices (insurance, claim, refund).

Key Reports

Get essential reports including Courier Tracking Report and Courier Summary Report for analytics.

Screenshots

UC-Dashboard showing call functions and contact information
Click-to-Call feature within CRM Lead interface
Call Recording and Notes section in customer record
Call Recording and Notes section in customer record
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